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Building Utilities
Below is a convenient listing of building utilities.
Electricity
There is no need for residents to establish an electricity account. Each unit is sub-metered for electricity and billed by a 3rd party company called ISTA Energy. ISTA bills can be paid online. Please contact Bruce Enlow at 404.872.8468 ext. 122 or bruce@piedmontmanagement.com if billing information needs to be changed.
ISTA Energy: 800.823.1468
www.usienergy.com
Telephone
AT & T: 404-780-.2355 or 888-757-6500.
Internet & Satellite TV Service
The Healey Building is centrally wired for 10 Mbps High Speed Internet through DirecPath. The costs of Internet are covered by your HOA fees. If you are a new resident, however, please call DirecPath upon moving in to set up your internet installation and email configuration. There is a one-time installation fee of $50.
DirecPath: 866-430-7284
DirecPath also handles the DirecTV infrastructure for the Healey Building. A DirecTV Satellite has been installed on the roof so that residents would not need an individual satellite dish at their residence. For this reason, it is important that you call DirecPath to set up your DirecTV service.
DirecPath acts as an agent for DirecTV. They establish an account number with DirecTV on your behalf, but programming will be invoiced by DirecTV each month.
DirecPath bills for the line access fee (included in your HOA dues), installation, and optional equipment or purchase required in your residence.
Following these steps below will hopefully eliminate confusion and ensure a timely installation for each homeowner.
Step 1.
Prior to installation, research what programming package you wish to receive at www.directv.com Please note that if you have ever had a prior DirecTV account, that it should be cancelled in full before starting this process; otherwise it creates issues with being able to establish your account with DirecPath.Step 2.
Please call DirecPath at 866.430.7284. Tell a DirecPath CSR that you live at the Healey Building and wish to establish new DirecTV service. The CSR will take your address and establish your account, and schedule your installation. A DirecPath technician will be routed to your home for your scheduled installation. The account holder/homeowner will need to be present during the installation so that we can verify that everything is working properly and confirm your programming package. For your convenience, DirecPath sells DirecTV standard definition receivers for $75 each.Step 3.
If you encounter any problems with your TV service, first call DirecPath at 866.430.7284 and they will be able to determine if the issue requires a DirecPath Technician.
Alarm Systems
All Healey units are hardwired for an alarm system. Please call AFA Alarms if you would like this additional feature at your own expense: 404.761.6024.